The refund policy of International Cass Academy is as follows:
Students have the right to cancel their course enrollment within 14 days of the course start date (“Cooling-Off Period”). During this period, a refund will be provided, subject to the cancellation fee.
Course tuition fees will be refunded in case of visa refusal with a deduction of £50.00 handling charges. However, the registration fee (not included in tuition fees) is non-refundable in any circumstance.
Each course has its registration charge. For comprehensive details, please refer to your conditional offer.
To claim a tuition fee refund, the applicant must submit a signed refund claim form along with the visa refusal letter and national identity card to admissions@icassacademy.co.uk. No refund will be initiated without the applicant’s written consent.
An applicant may submit a refund request form to the administrator. The applicant is responsible for including all necessary information in the form and returning it to the institution for processing.
Upon receipt of the completed refund form at the administrative office. We initiate the refund procedure. Our refund timescale is 8 weeks. Before issuing a refund, we verify the refusal letter.
Please note that this timescale may be extended if the verification takes longer than usual.
